Manage daily administrative and sales operations including customer coordination, sales documentation, inventory tracking, and reporting. Support business growth by improving operational efficiency, customer engagement, and internal process control.

Supported revenue collection, documentation, and reporting processes within a regulated public-sector environment. Ensured data accuracy, compliance, and accountability in financial and operational records.

Assisted with ICT systems support and public relations activities, including user support, basic system maintenance, and internal communication workflows within an academic institution.